Dear Friends, Clients and Community Members,
Amidst the disruption and uncertainty related to COVID-19, please be assured that our office is here and ready to help meet your needs.
At this time, however, because the Governors of both Nevada and California have ordered the closure of all non-essential businesses, we have transitioned our office to work remotely. Rest assured that we have taken all necessary measures to ensure continuity in our communication with you as well as in our productivity. We will closely monitor email communications, and this will likely be the most efficient manner to reach us for the foreseeable future. You can contact us via the following email addresses:
Jim Burau: firstname.lastname@example.org
Judy Anderson: email@example.com
Nicole Wood: firstname.lastname@example.org
Although we will not be able to answer the telephone, we will continue to receive any voicemail messages. Feel free to call and leave a message for us at any time: (775) 831-4556. Please continue to refer to our website for updates on this situation.
Our office is equipped to meet with you remotely via Zoom and Skype for video conferencing. In addition, document transmission will not be a problem as we are fully equipped with Adobe PDF capabilities, a secure email server, and fax capabilities (our fax number is (775) 831-6275). If you are unable to send documents via email or fax, we have a secure drop box just outside our office door for your use. When using our drop box, please notify us via email or phone that you have dropped off documents so that we may promptly retrieve them.
In the rare circumstance that it is essential we have an in-person meeting, we will be asking any or all of the following questions to help keep our staff healthy and safe:
- Have you returned within the last 14 days from traveling to any of the countries on the CDC’s list of Countries with Widespread Ongoing Transmission of COVID-19?
- Have you been in contact with anyone who has a confirmed positive COVID-19 test result?
- Have you had any symptoms of the flu or a fever in the past 14 days?
If you can answer yes to any of the above questions, we may ask that you stay home and focus on your health and safety as well as that of our community. Our office will continue to work with you in any way we can, and we will do our best to meet your needs.
In the event an in-person meeting is deemed essential, and to help prevent the spread of the virus and to support the health and safety of our staff, clients and community, we will take extra precautions such as rigorous cleaning and sanitizing, maintaining 6 feet of space between individuals, and non-contact greetings. However, all non-essential in-person meetings will be conducted remotely at this time.
We are confident that we will still be able to serve all of our clients through this period of uncertainty and simply ask that you stay in contact with us and communicate any concerns that you might have during this time. This is a dynamic situation and we will adapt as needed. We appreciate your support and understanding. Please let us know if you feel you have an urgent need to meet with us or if you know someone else who does.